The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable King Size
“The king size bed was heavenly, ensuring a restful night’s sleep. I appreciated the three large windows that flooded the room with natural light.” view full review
Clean and Tidy
“The bathroom was neat and well-maintained, although it was on the smaller side. However, it was functional and served its purpose well.” view full review
Responsive Service
“Whenever I needed assistance, whether from the front desk or housekeeping, my requests were met promptly, enhancing my overall experience.” view full review
Great Breakfast Options
“I loved having the option of The Market for breakfast; it was a refreshing change from the traditional buffet, providing variety without the high cost.” view full review
General
No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Locker room
Lift
Currency exchange
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Cycling
Tennis court
Bowling
Services
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Sun loungers
Sun terrace
Room features
Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
In-room computer
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
39 Dalton Street,
Boston,
Massachusetts,
United States,
02199,
Massachusetts
Map view
street view
39 Dalton Street,
Boston,
Massachusetts,
United States,
02199,
Massachusetts
City landmarks
Stadium
Fenway Park
1.3
km
Museum
Museum of Fine Arts
1.3
km
Park
Boston Public Garden
2.0
km
139 Tremont St
Boston Common
2.0
km
Library
Boston Public Library
880 m
Square
Copley Square
970 m
Market
Faneuil Hall Marketplace
2.9
km
Boston
Freedom Trail
2.2
km
Parking area
Skywalk Observatory
640 m
Church
Trinity Church
960 m
Museum
Isabella Stewart Gardner Museum
1.8
km
Tower
John Hancock Tower
1.1
km
Museum
Museum of Science
2.6
km
Spa Centre
Newbury Street
790 m
Boston
Back Bay
880 m
Museum
Boston Tea Party Ships & Museum
2.9
km
Museum
Gibson House
1.7
km
Aquarium
New England Aquarium
3.2
km
Public Building
Boston's Old City Hall
2.5
km
Cemetery
Granary Burying Ground
2.3
km
Boylston Street Copley Square
Statue of John Singleton Copley
790 m
Copley Square
The Tortoise and the Hare
810 m
University
Massachusetts Institute of Technology
1.9
km
Park
Emerald Necklace
1.1
km
Nearby
Convention Centre
John B Hynes Veterans Convention Center
430 m
Library
The Mary Baker Eddy Library
340 m
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
340 m
Theatre
Boston Symphony Hall
530 m
815 Boylston Street
Boylston Street
350 m
Church
The First Church of Christ
210 m
Restaurants
Summer Shack
200 m
50 Dalton St Ste 2
Forty Dalton
130 m
40 Dalton St
Cafe Apropos
30 m
39 Dalton St
Rochambeau
280 m
900 Boylston St
Eataly
560 m
800 Boylston Street Prudential Center
Chef Chang's
190 m
30 Massachusetts Ave Back Bay
Dillon's Restaurant and Bar
250 m
955 Boylston St
Dumpling Palace
310 m
179 Massachusetts Ave
Whiskey's Food and Spirits
370 m
885 Boylston St
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
7.2
Location
7.9
Service
7.2
Dining
5.9
Guest reviews
6.8/10
based on 9 reviews
4/5
based on 3376 reviews
7.5
7.5/10 based on 1412 reviews
#76 of 97 hotels in Boston based on Tripadvisor
Marcus
United States,
January
2024
5.6/10
I had a mixed experience at this hotel. The rooms had an excellent view, but the price was steep for upgrading into 3 rooms instead of 1 at almost its lowest setting. The service was severely impacted by the strikers' absence, from the front desk to the cleaning staff, and I felt overwhelmed with the work volume. The hotel's location in the Back Bay area of Boston was a vibrant hub connected to the Prudential Centre, but the experience was marred by awful communication due to no calls or texts going through. The dining experience was subpar, even though the staff from valet to reception were friendly. Despite the challenges, the hotel offered amenities like room service and car hire, reflecting a mix of positives and negatives.
Rooms
7.0
The rooms had an excellent view, but the price was steep for upgrading into 3 rooms instead of 1 at almost its lowest setting.
Service
5.0
The service was severely impacted by the strikers' absence, from the front desk to the cleaning staff, and I felt overwhelmed with the work volume.
Location
6.0
The hotel's location in the Back Bay area of Boston was a vibrant hub connected to the Prudential Centre, but the experience was marred by awful communication due to no calls or texts going through.
Dining
5.0
The dining experience was subpar, even though the staff from valet to reception were friendly.
Facilities
6.0
The hotel offered amenities like room service and car hire, reflecting a mix of positives and negatives.
Anthony
United Kingdom,
January
2024
7.2/10
The hotel's location is fabulous, right in the heart of everything and connected. The rooms are comfortable with good space and have convenient living room furniture. The service could be better as there were instances of rudeness and lack of customer care. The dining experience is on the expensive side, but the continental dishes are nice. The location is excellent, with easy access to public transit and shopping centers.
Rooms
8.0
The rooms were comfortable and spacious, now featuring living room furniture.
Service
5.0
The service had some instances of rudeness and lack of customer care.
Location
9.0
The location is second to none, right in the middle of everything with easy access to public transit and shopping centers.
Dining
7.0
The dining was expensive, but the continental dishes were nice.
Facilities
7.0
The hotel offers standard facilities like room service, car hire, and tours/ticket assistance.
Edward
United Kingdom,
December
2023
6.6/10
The hotel room was a bit of a mixed bag for us. On one hand, it managed to accommodate our family comfortably with a separate bedroom from the living space, but the view outside was disappointing, as it looked out onto a wall.
Rooms
7.0
The room was spacious and managed to accommodate our family with separate bedroom from the living space.
Service
6.0
I was pleased with the availability of the staff during our arrival, but I felt they were somewhat disinterested in assisting us during our stay.
Location
8.0
The hotel's location was perfect for our needs, allowing us to walk to various locations easily.
Dining
5.0
The dining experience was a bit of a letdown with limited options and a crowded atmosphere, but the coffee was quite good.
Facilities
7.0
The hotel offered a range of facilities to guests, making the stay convenient.
Katherine
United Kingdom,
October
2023
7.8/10
The hotel is ideally located, just moments away from major attractions like the Prudential Center and Newbury Street, offering convenience and a vibrant atmosphere. While the rooms could benefit from some cosmetic improvements, the friendly staff and top-notch service make up for it. The dining experience, although decent, may not match expectations in terms of variety and cost-effectiveness.
Rooms
7.0
The rooms showed signs of wear and tear, particularly with stained ceilings, yet they provided a comfortable stay overall.
Service
8.0
The service was consistently friendly and professional, enhancing the overall experience during my stay. However, there was a confusing incident regarding a charge for a supposedly complimentary breakfast.
Location
9.0
The location is unbeatable, with easy access to both public transportation and popular shopping destinations, ensuring a hassle-free and engaging stay.
Dining
7.0
While the dining options were satisfactory, the cost and limited offerings may prompt guests to explore alternative dining venues nearby for a more fulfilling meal experience.
Facilities
The hotel offers a range of facilities that cater to guests' needs, ensuring a comfortable and convenient stay.
John
United Kingdom,
October
2023
6.6/10
The hotel is centrally located near Boylston Street, with easy access to shops and dining options. The room was average size but comfortable. The service was efficient and friendly, although valet parking was pricey. The location was convenient for my conference attendance, but the evacuation process was confusing. The dining experience had a few hiccups with slow service during Sunday brunch. Overall, a stay with mixed experiences.
Rooms
7.0
The room was average size but comfortable, with a bathroom vent that had a noisy motor.
Service
7.0
The staff were efficient, experienced, and friendly overall, although valet parking was expensive.
Location
8.0
The hotel's proximity to Boylston Street and convenient access to the convention center was helpful, despite some confusion during evacuation.
Dining
6.0
The dining experience had slow service during Sunday brunch, but the personnel were exceptionally friendly.
Facilities
5.0
The hotel facilities were lacking and poorly managed during emergency situations.
Russ
United States,
September
2023
7.8/10
The hotel's location is unbeatable with easy access to the Prudential Center, and it's just steps away from Newbury Street, providing a pleasant stay. The rooms could benefit from some redecorating and larger beds, despite featuring two doubles, and the elevator needed some cosmetic upkeep. The service is consistently friendly, from the housekeepers to the receptionist to the bar tenders and even the store staff inside the hotel, although some delays were noted with samples at the bar. The convenient location near Boylston Street and the easy access to the T make it a prime choice for exploring Boston. The dining options offer a nice selection of continental dishes, with some vegan options available. The facilities are adequate, though some maintenance is required, which is reflected in the value for money.
Rooms
7.0
The rooms could have used some redecorating and larger beds, despite having two doubles. The elevator needed cosmetic upkeep with stained ceilings.
Service
8.0
The staff, from housekeepers to receptionists to bar tenders, were always friendly, although there were slight delays in providing samples.
Location
9.0
The hotel's location is unbeatable with easy access to the Prudential Center and Newbury Street, offering a pleasant stay, though there were some unappealing interactions at reception due to the rainy weather.
Dining
8.0
The dining experience provided a nice selection of continental dishes with some vegan options available.
Facilities
7.0
Adequate facilities, but some maintenance is needed.
Doug
United States,
July
2023
7.0/10
I stayed at the hotel and had a mixed experience. The rooms were spotless but tended to get hot at night despite offering beautiful views of the city and the bay. The service was exceptional, with staff being very courteous and professional. The location was convenient, with close access to shops and restaurants, but the parking fees were quite expensive. The dining options were overpriced for the quality, and the facilities were just average.
Rooms
8.0
I found the rooms to be spotless and well-appointed, offering beautiful views of the city and the bay.
Service
9.0
The service was top-notch, with all staff members being helpful and nice.
Location
7.0
The hotel's location was convenient, near shops and restaurants, but the parking fees were unexpectedly high.
Dining
5.0
The dining experience was disappointing with limited and overpriced options, not meeting the standards expected for the price.
Facilities
6.0
The facilities were average, nothing exceptional to highlight.
Graham
United Kingdom,
May
2023
7.0/10
The hotel had comfortable and well-kept rooms right next to it but was super expensive for what it offered. The service was lovely, with staff like Amy and Karina being approachable and helpful. The location was convenient to the Prudential Mall but lacked enough washcloths. The dining was overpriced with poor service during Sunday brunch. The price did not align with the amenities provided.
Rooms
7.0
The rooms were comfortable and very well-kept.
Service
9.0
The service was approachable, helpful, especially with staff like Amy and Karina.
Location
8.0
The location was right next to the convention center and connected to a big shopping mall.
Dining
5.0
The dining experience was poor during Sunday brunch with overpriced options.
Facilities
6.0
The hotel lacked amenities for the high price.
Peter
United Kingdom,
April
2023
7.0/10
The hotel's rooms were reasonably sized, clean, and tidy; however, they seemed a bit tired and lacked a soft chair. The initial room was dusty with a musky smell, prompting a move to another room far from the Club Lounge, leading to a disappointing start to the vacation. The Club Lounge hors d'oeuvres were repetitive, but breakfast was satisfactory despite crowded seating. The internet connectivity was weak and pre-requested amenities were not provided.
Rooms
7.0
The rooms were clean and tidy but lacked some comfort and freshness.
Service
8.0
The service was helpful in addressing issues upon checkout and welcoming to our pup with positive interactions overall.
Location
7.0
The hotel's location was convenient, close to public gardens, shops, and transportation options but had expensive parking fees.
Dining
6.0
The dining experience was sufficient but not exceptional, falling short of higher-end hotel standards.
Facilities
7.0
The facilities provided met basic needs without exceeding expectations.
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